1. SHIPPING POLICY
At Vigour, we aim to deliver your order safely and as quickly as possible.
1. PROCESSING TIME:
> All orders are processed within 1–3 business days.
> Orders are not shipped on Sundays or public holidays.
2. SHIPPING TIME:
> Delivery usually takes 3–7 business days depending on your location.
> Remote areas may take slightly longer.
3. SHIPPING CHARGES:
> Shipping charges (if any) will be calculated at checkout.
> Free shipping may be available on selected offers.
4. PAYMENT METHOD:
> We currently accept all online payments.
> Cash on Delivery (COD) is not available.
5. ORDER TRACKING:
> Once your order is shipped, you will receive a tracking ID via SMS/email.
6. DELAYS:
> Unexpected delays may occur due to weather, courier issues, or high demand. We appreciate your patience in such cases.
2. RETURN POLICY (NO REFUNDS)
We currently do not offer refunds. However, we do offer Replacement under the following conditions:
1. ELIGIBILITY FOR REPLACEMENT:
> Items must be unused, unwashed, and in original condition.
> Original tags and packaging must be intact.
> Exchange request must be made within 5 days of delivery.
2. VALID REASONS FOR REPLACEMENT:
> Received a damaged or defective product
> Received the wrong item
> Size does not fit properly
3. REPLACEMENT PROCESS:
> Contact us within 5 days of delivery
> Share your order ID and clear photos of the issue.
> Once approved, we will arrange a pickup or guide you on return shipping.
> After inspection, the replacement product will be shipped.
4. REPLACEMENT LIMITATIONS:
> Replacement are subject to stock availability.
> If the requested size/product is unavailable, we will provide an alternative option.
5. NON REPLACEABLE ITEMS:
> Products that show signs of use or damage caused by the customer.
> Items without original tags or packaging.
IMPORTANT NOTES
> VIGOUR follows a strict no-refund policy.
> We recommend checking the size chart carefully before placing your order.
> For any assistance, feel free to contact our support team.
8. CONTACT INFORMATION
For any questions regarding these Shipping & Return policy, contact us at:
Brand Name: Vigour
Email: [vigourcreations@gmail.com]
Phone: [+91 9549541050]
Thank you for choosing Vigour.
Strength in Style. Confidence in Every Fit.